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Mitigata

Privacy policy

1. Introduction

This Privacy Policy outlines the types of information that Alphawave Technologies Private Limited ("Company", "we", "us", or "our") collects through the Mitigata Console and Mitigata Mobile Application (collectively, "Services"), as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information we do not collect

We are committed to protecting your privacy. As part of our commitment:

  • We do not collect any Payment Card Information (PCI).
  • We do not collect any Protected Health Information (PHI).

3. Information collected via technology

While we do not collect personal data, we may collect non-personally identifiable information about your device and usage of our services through analytics tools. This may include:

  • Log files and usage data for performance assessments.
  • Device information such as hardware model, operating system version, unique device identifiers, and mobile network information.

4. Use of information

The information we collect is used solely for enhancing the functionality and performance of our services, including:

  • Monitoring the performance and stability of our applications.
  • Enhancing the security features of our products.

5. Sharing information with our partners

We may share non-personally identifiable information with trusted partners who help us provide and improve our services. These partners are bound by confidentiality agreements and do not have permission to use any information for their own purposes.

6. Security measures

We employ a variety of security measures designed to protect your information from unauthorised access and disclosure. These measures include internal reviews of our data collection, storage, and processing practices, as well as security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems where we store non-personal data.

7. Compliance with legal requirements

We may disclose any collected information in response to a legal request, such as a subpoena, court order, or government demand, to the extent we believe it is required by law, regulation, or legal process.

8. Updates to our privacy policy

We may update this Privacy Policy periodically. The date the Privacy Policy was last revised is identified at the top of the page. You are encouraged to review this Privacy Policy periodically to stay informed about our information practices and the ways you can help protect your privacy.

9. Contact information

If you have any questions about this Privacy Policy, please contact us at: grievance@mitigata.com

Your use of our Services following these changes means that you accept the revised Privacy Policy. We encourage you to review our Privacy Policy whenever you access our Services to stay informed about our information practices and the ways you can help protect your privacy.

Chief Grievance Officer

Abhishek Srivastav

10. Disclosure

Our App's use, the information we collect and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.