Welcome to Mitigata Claims Support.
Fast and expert cyber incident recovery for individuals and businesses. 24x7 hotline, privacy attorneys and forensic specialists on call, and the same pod that scoped your cover on D-Day. Median 9-day payout. 96% settlement ratio.
Contact, share details, get expert guidance.
Call the 24x7 hotline or file online. Share what you know about the incident. Get walked through every recovery step by privacy attorneys, forensic specialists, and our breach response pod - the same humans who bound your policy.
For individuals
24x7 hotline for digital-life protection. Privacy attorneys + forensic specialists guide UPI fraud, identity theft, phishing, and social-engineering recovery.
For businesses
Rapid response activation: breach response, legal guidance, regulator notifications, and resources to rebuild cyber resilience after the event.
One pod, end to end
Same humans who quoted you, scope your policy, file your claim. No ticket handoffs. Wording reviewed by independent counsel. No D-Day surprises.
Three ways to land on the right desk.
Corporate claim experience
For businesses with a bound cyber, crime, D&O, or PI policy. Pod-led, paperwork-light.
Personal claim experience
For individuals on Mitigata Protect Plus. UPI fraud, identity theft, phishing, social engineering.
Instant support
Active breach? Hotline + checklist + pod activation. We start before paperwork.
The math behind our claim promise.
Four steps. No TPA in the middle.
- 01Report the incident
Call the hotline or file via the portal. We collect 4 fields and confirm cover in under 4 minutes.
- 02Pod activated
The same pod that scoped your policy is paged. Forensics, counsel, and carrier looped in within an hour.
- 03Evidence package
We file the FNOL with carriers within 6 hours of incident notification. Pre-positioned docs do the talking.
- 04Payout settled
Median 9 days to settled funds. Interim relief on day-2 for business interruption where the wording allows.
Same four phases. Two outcomes.
Report, assess, mitigate, pay. The old model adds a new vendor at each step. Mitigata runs all four under one accountable pod.
You email five people and hope.
- 01·Report
Pod activated D+2. attacker has been in the building all weekend.
- 02·Assess
Interim payment never arrives. business interruption deepens.
- 03·Mitigate
A six-figure invoice on top of the breach loss itself.
- 04·Pay
Claim closed at a fraction of the actual loss.
One desk. One reference. One advocate.
- 01·Report
Containment starts inside the first hour, not the first week.
- 02·Assess
Loss agreed faster. business interruption funded while you rebuild.
- 03·Mitigate
Recovery completes inside the policy retention. business resumes faster.
- 04·Pay
Average payout 92% of expected. claim file closes the same quarter.
Claims · the questions you ask on day one
- Three ways. (1) Call the 24x7 hotline at +91 80059 63112 - average pickup in 90 seconds. (2) File the online form at /claims/report-a-claim. (3) Email grievance@mitigata.com. Our pod takes over from intake.
- Four fields to start: policy number, incident date, a brief description of what happened, and a single point of contact. We expand from there based on the peril. Pre-positioned evidence packages reduce paperwork by ~70% versus filing from scratch.
- The pod that bound your policy is paged. Forensics, counsel, and the carrier are looped in within an hour. FNOL filed within 6 hours. Recovery and remediation begin in parallel - we do not wait for paperwork to finish before acting.
- Yes. Incident bridge calls run under privilege where possible. Information is shared only with parties strictly needed for response (carrier, forensic counsel, regulators where mandated). DPDP-aligned data handling throughout.
- For fraud claims, we coordinate with banks, payment processors, and law enforcement to chase recovery of stolen funds. We also negotiate ransom payments (with carrier consent + OFAC clearance) and pursue subrogation against negligent third parties.
- 96% settlement ratio across 4,200+ bound cyber policies. Median 9 days from D-Day to settled funds for clean claims; 6 days for personal Protect Plus. Interim relief on day 2 for business interruption where the wording allows.
- We escalate to the IRDAI Ombudsman in your jurisdiction within 30 days, at our cost. Our binding wording is reviewed by independent counsel pre-issue, which is why our denial rate sits below industry median.
If your systems are scaling slower than your ambition, we should probably talk!
30 minutes with our team to map your insurance, security and compliance needs into one plan. No slide deck, no sales pitch.